How fees work
What you pay depends on how you pay. Each answer is here in plain words, and the front desk goes through yours before your first visit.
Insurance we work with
We bill most plans and tell you whether we are in network with yours before you book. The list is by type of plan, not by company, and the front desk checks your plan card.
Most PPO plans
Medicare
Medicaid
Workers' compensation
Auto injury coverage
If you pay yourself
If you do not use insurance, you pay for each visit on the day. We tell you the fee before you book, and we do not bill your plan.
An estimate in advance
If you pay without insurance, we give you a written estimate before your first visit: what we expect care to include and what it costs. If a bill is $400 or more above the estimate, you can dispute it. This is your right under federal law, and you can ask for it any time.
Checking your benefits
Our front desk checks your benefits and calls you with what they find, before your first visit. Your plan has the final say on what it pays. Your copay, deductible and coinsurance are set by your plan.
What the first visit includes
Your first visit is an hour with a physical therapist. They watch you run, test your strength and motion, explain what they find and agree on a plan with you. They also explain the risks and the choices.
What sets the fee
What decides what care costs
The length of the visit
A first assessment is an hour. Later visits are planned around what you need that week.
What the visit includes
Hands-on work, exercise, video review and the plan are all part of the visit. Anything extra is said before it starts.
How you pay
Insurance, your own payment or a mix. Your plan sets what it pays; we explain the rest.
Ask us how yours works
Call or write, and the front desk will go through your plan and your options before you book.