Your first visit
What happens at your first visit
From the front door to the plan you leave with. You see a physical therapist for the whole hour.
- 01
Step 1: Before you come
The front desk checks your benefits and tells you what to expect. You fill in your forms on our portal at home, so the hour is yours.
- 02
Step 2: The first half hour
Your therapist asks about your training, your last few weeks and what you want from your running. Then you warm up and run on the treadmill while we film.
- 03
Step 3: The second half hour
Testing: strength, balance and motion, one side against the other. We slow the video down and show you what we saw.
- 04
Step 4: Before you leave
A written plan, a first set of exercises and what to do if it flares up. You know when to come back and what we will look at next.
What to wear and bring
Come ready to run
Wear running shorts and a top you can move in, and bring the shoes you train in. A second pair helps if you rotate them. If you keep a training log or a watch export, bring it. If a physician or surgeon has given you limits, bring those too.
Bring your plan card and a photo ID. The forms are on our portal, so there is nothing to fill in at the desk.
What is not decided on day one
What we do not decide in the first hour
How many visits
We do not promise a number. We tell you what decides it and check in as your training goes.
Whether you stop running
Most of the time the plan changes your running instead of ending it. If something needs a physician first, we say so.
Whether you need more tests
If something needs a closer look, we ask you to see your physician. We do not order scans.
What your plan pays
Your plan has the final say. We tell you what we expect, and you decide what comes next.
Book your running assessment
Tell us what you are training for. We will find a time that fits around your runs.